All orders placed after 12pm will be dispatched on the next working day. For more info on working and non-working days please see our contact us page.
Call +91 87007 49088

Shipping & Delivery

Delivery Locations

Indian Vape Outlet delivers to all destinations within India (subject to legal restrictions in the respective state in question).

Currently Indian Vape Outlet does not deliver to International destinations.
However, you will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, and if the delivery address is in India.

 

Dispatch

If the order is placed before 12pm, the order will be dispatched on the same working day.
Any orders placed after 12pm will be dispatched on the next  working day.

 

Shipping methods

Indian Vape Outlet sometimes splits your orders into multiple shipments to avoid delays.

 

Stock availability

Delivery is subject to availability of products in question.

You will notice the following types of tags on each product:

  • In stock = potentially the product is in stock and is available for dispatch
  • Out of stock = the product is currently out of stock
  • Although Indian Vape Outlet endeavours to display accurate information regarding the stock availability there may be occasions when Indian Vape Outlet confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, Indian Vape Outlet will contact the customer and advise a likely date the products can be made available, offer to exchange the product if possible or cancel the order and refund purchase price in full.

 

Incorrect Addresses

Customers are responsible for providing complete and accurate shipping addresses. Indian  Vape Outlet cannot guarantee changes to your shipping address once a package has been shipped but will endeavor to amend any requests. Indian Vape Outlet cannot be made responsible for packages lost due to incomplete or inaccurate addresses.

 

Shipping

Shipping Costs

  • Standard shipping costs on all orders placed online is Rs. 100/-
  • For COD orders placed online there is an extra charge of Rs. 80/- in addition to the standard shipping cost
  • Alternatively, you are welcome to come to our office in Rohini, New Delhi and collect the products in which case the shipping charges will be waived.

Estimated Delivery Time

Products are dispatched from New Delhi, India, via our preferred courier partners (Fedex, Ecom Express, Xpressbees, Delhivery Express, Trackon, Overnite Express, Scudex and Professional) with tracked services.

Once your item has been dispatched, we will provide you with the tracking details via e-mail so you can track your order.

The courier partner Indian Vape Outlet chooses for a particular order depends on various factors such as the location and serviceability of the destination etc. Indian Vape Outlet endeavors to choose the best courier partner in the respective situation taking into account all these factors.

Items sent via our preferred courier partners tracked services are delivered usually within 3-5 working days where standard courier service is available.

However, please note that remote locations may take longer. For locations which are not supported by our courier partners / non serviceable pin codes, our customer care dept. will establish contact with you and shall confirm with you that orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

Shipping and delivery times are calculated in working days from Monday to Friday. Business days exclude public holidays and Sundays. In case of major holidays such as Holi, Diwali, Christmas etc please allow extra delivery time.

Since the actual delivery of your order can be impacted by many events beyond Indian Vape Outlet control once it leaves our facilities, Indian Vape Outlet cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

COD

Availability of COD depends on the ability of our courier partners servicing your location to accept cash as payment at the time of delivery.

 

Delivery exceptions:

If any courier partner is unable to deliver your product due to no one at home, it is your responsibility to arrange for redelivery of the item. Please contact Indian Vape Outlet customer care and the team will assist in coordinating with courier partner on your behalf to ensure smooth delivery.

All orders reported as “delivered” by courier partner are considered delivered. Indian Vape Outlet cannot be made liable of non-delivery and will not replace any goods reported as not received.

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